Senior Service Desk Specialist
Axle Informatics is a scientific research and information technology company that offers innovative computer services, informatics, and bioresearch solutions to research centers and healthcare organizations around the globe. With experts in software engineering, bioinformatics, molecular research, and program management, we focus on developing and applying technological tools and scientific techniques to empower the world of research. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of health (NIH), which means candidates will be receiving the best on-the-job training possible in this field.
This individual provides front-line customer support by responding to, investigating, and resolving complex technology issues related to end user software, hardware, connectivity, mobile devices, etc. Provides Tier II technical support and maintenance of in-house desktops, laptops, Windows/Mac and peripherals
The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.